PRIVACY POLICY
1. Identifying data of the Website owner and data controller
ARAMARK SERVICIOS DE CATERING, S.L.U. (hereinafter using the trade name “ÉLKAR”)
200 Aribau St., 5th floor 08036 Barcelona (Spain)
Email address: protecciondedatos@aramark.es
Tax ID#. B-60359726
Registered in the Mercantile Registry of Barcelona, volume 38,380, sheet 178, page no. B-99.598, entry 101A
2. Access and use of the Website
For the purposes of the provisions of current regulations on the protection of personal data, this Privacy Policy regulates the treatment of personal data of Website users www.restauranteelkar.com of ÉLKAR (the “ Website“). The simple visit to our Website does not include the obligation to provide information of any kind. Your privacy and safeguarding your privacy are the most important thing to us. In the event that you provide any personal information through the Website, the data collected through this document will be used in the manner, for the purpose, and with the limitations and rights set forth in the General Data Protection Regulation and the development regulations resulting from the application.
Notwithstanding that your express acceptance of this Privacy Policy is requested when completing any of the services or forms accessible on the Website or by providing ÉLKAR with personal data through the Website, access to the Website entails be subject to the content of the Privacy Policy, so we ask you to read it carefully before making use of it. If you do not accept the Privacy Policy, please refrain from using the Website.
Likewise, ÉLKAR informs the users of this Website that this Privacy Policy may be adapted or modified at any time without prior notification. Consequently, the user must read and accept the Privacy Policy each time they wish to use the Website.
Failure to fill in or partial completion of the personal data required of the user could mean that ÉLKAR cannot meet your request for information or, where appropriate, make the reservation properly.
3. Data Processing Purposes
3.1 Form “Reservations” and “Contact”
The data that the user provides when filling in the reservation form of the Website or that in the future could provide in relation to it, will be incorporated into an automated file of personal data owned by ÉLKAR for the sole purpose of processing your communication, reservation and/or request made, as well as to, where appropriate, contact the same in relation to the object of the corresponding reservation form sent. By completing the reservation form on the Website, the user consents to the processing of their data for the purposes described above, this being the legal basis for the processing of their data.
User data will be processed by ÉLKAR as long as the treatment is necessary to attend to the communication, request, suggestion and/or claim made, subsequently being kept only to attend to the potential responsibilities that may arise from it, during the prescription periods. applicable legal. Data transfers may also be made for statistical purposes, at the longest during the applicable legal prescription periods.
The data that the user provides when contacting ÉLKAR, which is requested by email to reservas@restauranteelkar.com or that in the future could provide in relation to it, will be incorporated into an automated file of personal data owned by ÉLKAR the sole purpose of processing your communication, reservation and/or request, as well as to, where appropriate, contact it in relation to the object of the corresponding message sent. By sending the message to reservas@restauranteelkar.com the user consents to the processing of their data for the purposes described above, this being the legal basis for the processing of their data.
The user’s data will be processed by ÉLKAR as long as the treatment is necessary to attend to the communication, request, reservation, suggestion and/or claim made, subsequently being kept only to attend to the potential responsibilities that may arise from it, during any applicable statues of limitations.
3.2 Form “reception of restaurant communications”
If you provide us with your data in a request to receive communications from the restaurant through the ÉLKAR form, in the event that the user requests it or expressly authorizes us, ÉLKAR will send you commercial, promotional or advertising communications, by newsletters. We will save the data, but the user can unsubscribe at any time.
The legal basis for these treatments is the consent of the user expressed in the corresponding box of the form for receiving communications from the restaurant that marks the authorization to receive communications from the restaurant, newsletters and advertising.
The user is responsible for the veracity and accuracy of the personal data communicated through the Website. Likewise, in no case will the user register third-party data on the Website.
In the event of any modification of the data, ÉLKAR requests the user to communicate it as soon as possible in order to keep them updated. In this sense, it undertakes to provide certain information in relation to your personal data.
4. Free text fields
The free text fields that may appear on the Website, such as forms, ratings, contact section, etc., have the sole and exclusive purpose of collecting information to improve the quality of services.
In the event that the user facilitates through their comments data on ideology, beliefs, religion, union affiliation, health, sexual life or racial origin, which are not requested in any case by ÉLKAR, the order acceptance of sending your data implies, and so declares the owner of said data, an express and full consent for the treatment by ÉLKAR of said data.
5. Data Recipients
ÉLKAR will not transfer personal data belonging to the user to third parties without their prior consent, unless such transfer is required by legal imperative and/or is necessary for the maintenance of the relationship with the user, in which case the use of personal data by the third party will be limited to the purpose for which they were collected.
Notwithstanding the foregoing, it is expressly stated that the user’s data may be accessible by the rest of the Aramark Group entities established around the world that are identified on the web https://www.aramark.es/ established both in the European Economic Area as third countries, some of which do not offer a level of data protection comparable to that of Europe (said international transfer has adequate guarantees for its realization, a copy of which can be requested from ARAMARK). The legal basis for said data transfer is ARAMARK’s legitimate interest to centrally manage the management of the ARAMARK Group’s customer database. The user can oppose said treatment by contacting ARAMARK, by postal mail or by email to the address protecciondedatos@aramark.es.
Likewise, if the user consents to the sending of commercial communications by ÉLKAR, the user’s data may be communicated to the rest of the entities, previously identified, so that these entities can also send the aforementioned commercial communications.
Additionally, we inform you that ÉLKAR will give access to your data to ÉLKAR’s service providers (“processors”), established both in the European Economic Area and in third countries, some of which do not offer a level of data protection. comparable to the European one (said international transfer has adequate guarantees for its realization, a copy of which you can request from ÉLKAR).
6. Storage periods
The personal data provided by the user to ÉLKAR through the Website will be kept for as long as it is necessary in view of the purpose that motivated its collection (among others, while the reservation has not yet been made or no response has been given. to the query, request, suggestion and/or claim raised by the user).
Once the purpose that motivated the data collection has been fulfilled, the user’s personal data will be kept in a blocked manner (that is, they will only be kept at the disposal of the judges, courts, the Public Prosecutor’s Office, or competent Public Administrations) during the applicable statutory limitation periods. After the corresponding storage periods have elapsed, the data will be deleted.
7. User rights
The user may exercise their rights of access, rectification, deletion, opposition, limitation of treatment or portability, as well as revoke the consents granted, for which they must make a written request by letter sent by post to ÉLKAR at 200 Aribau St., 5th floor 08036, Barcelona (Spain), or by email to the address protecciondedatos@aramark.es, indicating in your request your full name and right that you exercise, sending in both cases a photocopy of your national ID or equivalent identification document.
On the other hand, if the user considers that an infringement of data protection legislation has been committed with respect to the processing of their personal data, they can file a claim with the Spanish Data Protection Agency.
8. Use of cookies
ÉLKAR may use cookies while browsing the Website. A cookie is a file that is downloaded to your computer (computer or mobile device) in order to store data that can be updated and retrieved by the entity responsible for its installation. For more information regarding the use of cookies by ÉLKAR, please review our Cookies Policy.
9. Changes in the Privacy Policy
ÉLKAR reserves the right to modify, update and/or adapt the Privacy Policy to any change in the applicable legislation or in the interpretation of the Spanish Agency for Data Protection, or to introduce any change that is considered relevant or appropriate by ELKAR.
ÉLKAR will notify users of any changes to the Privacy Policy through a notice on the Website and they will be applicable from the effective date of publication.
10. Applicable law and jurisdiction
The Privacy Policy will be governed and interpreted in accordance with Spanish legislation.
Without prejudice to the rights that may assist you as a user or consumer, any dispute that may arise between ÉLKAR and the users of the Website in relation to this Privacy Policy will be settled by the Courts and Tribunals of the city of Barcelona (Spain ).
COOKIES POLICY
1. What are cookies?
The user is advised that the Website uses cookies. Cookies are small data files that are received in the terminal from the visited website and are used to record some interactions of the navigation of a website, storing data that can be updated and retrieved. These files are stored on the user’s computer and contain anonymous data that is not harmful to your computer. They are used to remember user preferences, such as the selected language, access data or personalization of the page.
Cookies can also be used to record anonymous information about how a visitor uses a site. For example, from which web page it was accessed, or if an advertising banner was used to arrive there.
2. Cookies used on the Website
The user does not directly provide the information related to the cookies used on the Website, but this is automatically collected as a means of supporting their visit to the Website.
The following table identifies the cookies used on the Website, as well as whether they are our own or those of third parties, among others:
| Type of cookies | Purpose |
| Own technical cookies | These allow you to navigate through the Website and use the different options or services that exist in it, such as, for example, controlling traffic and data communication, identifying the session, accessing parts of restricted access, remember the elements that make up an order, carry out the purchase process of an order, make the request for registration or participation in an event, use security elements while browsing, store content for the broadcast of videos or sound or share content through social networks. |
| Personalization cookies | These allow you to access the Website with some predefined general characteristics based on a series of criteria in the user’s terminal, such as the language, the type of browser through which you access the service, the regional configuration from where you access the service, etc. |
| Third-party analytical cookies | On our Website we also use the audience measurement and analytics system of our Website that allows us to know how users of our Website interact. Together with our server log files, they allow us to know the total number of users who visit our Website and those parts of it that are most popular. Thanks to them, we obtain information that can help us improve navigation and provide better service to users and customers. |
| Third-party social network cookies | If the user interacts with Webside content, third-party cookies may also be set (for example, by pressing social media buttons or viewing videos hosted on another website). Third-party cookies are those established by a domain other than our Website.
We cannot access the data stored in the cookies of other websites when you browse the aforementioned websites. |
3. Cookie management
In accordance with the information provided in the pop-up banner on the web page the first time the user visits it, by browsing and continuing on our web page we will understand that you are consenting to the use of the aforementioned cookies and under the conditions contained herein politics. Likewise, you will be offered the possibility of expressly accepting cookies by checking the “accept” button enabled in the aforementioned pop-up banner.
In any case, ÉLKAR informs the user that, given that certain cookies used by ÉLKAR are not necessary for the use of the Website, the user can block or disable them by activating the configuration of your browser, allowing you to reject the installation of all cookies or of some of them. Most browsers allow you to warn of the presence of cookies or reject them automatically. If you reject them, you will be able to continue using the Website, although the use of some of its services may be limited and therefore your experience on the Website less satisfactory.
Depending on the browser used, the installation options can be found in different sections. For this purpose, the user must consult the instructions of their browser if they want to know how to block or allow the installation of cookies. For more information on how to adjust your cookie settings in the following browsers, we refer you to the relevant link:
(ii) Safari.
(iii) Google Chrome.
(iv) Mozilla Firefox.
(v) Opera.
(vi) Android.
(vii) Windows Phone.
(viii) Blackberry.
The user may also use third-party cookie blocking tools that will allow them to detect cookies on any Website and manage their installation. In the following link you can download one of them: http://www.abine.com/dntdetail.php.
4. More information
Finally, we inform the user that they have the possibility of revoking the consent given for the use of cookies by ÉLKAR at any time by configuring their browser in the terms provided in the previous point.
5. Changes in the Cookies Policy
ÉLKAR reserves the right to modify, update and/or adapt the Cookies Policy to any change in the applicable legislation or in the interpretation of the Spanish Agency for Data Protection, or to introduce any change that is considered relevant or appropriate by ELKAR.
ÉLKAR will notify users of any changes to the Cookies Policy by means of a notice on the Website and they will be applicable from the effective date of publication.
6. Applicable legislation and competent jurisdiction
The Cookies Policy will be governed and interpreted in accordance with Spanish legislation.
Without prejudice to the rights that may assist you as a user or consumer, any dispute that may arise between ÉLKAR and the users of the Website in relation to this Cookies Policy will be settled by the Courts and Tribunals of the city of Barcelona (Spain).